Support Center

    We're here to help. Choose the option that best fits your inquiry.

    WhatsApp

    Immediate response

    Write to us directly for technical or commercial inquiries.

    Email

    Response within 24h

    For detailed inquiries or attached documentation.

    admin@phx-ia.com

    Frequently Asked Questions

    How do I set up Noe?

    Create your account with Google and complete the initial setup by chatting with Noe. In less than 10 minutes your assistant is ready to test in the simulator.

    How long does setup take?

    Setup takes less than 10 minutes chatting with Noe. Then you can load your catalog and connect WhatsApp whenever you want.

    Can I pause the service?

    Yes. From the dashboard you can switch Noe's mode: Autónomo (responds on its own), Supervisado (proposes and you approve before sending), or Manual (doesn't respond, you handle it). Controlled from the dashboard header.

    Having technical issues? Check the real-time status of all services at Service status

    We use essential and analytics cookies to improve your experience. More information